Native MariaDB & MySQL Client for macOS and iPadOS
Welcome to the Calíope support center. We build powerful, highly responsive database management tools with native performance. If you are experiencing an issue or have a query, browse our FAQ below or reach out directly.
Experiencing an issue or need subscription assistance? Send us an email and we will get back to you, typically within 1–3 business days. For feature ideas, see Suggest a feature below.
Email: support@caliope.orgCalíope grows from what its users ask for. If there's something you'd like to see — a new database engine, a workflow that would save you time, a missing language, an integration — tell us. Every request is logged on the public roadmap, and the ones that pile up the most signal are the ones we tackle next.
Open the Connection Manager from the sidebar or main menu bar, then click the + button. Fill in your server's host, port, username, and password.
Your credentials are stored securely using the native Keychain (macOS Security Framework) and are never transmitted to any third-party or developer servers.
In the Connection Manager, enable the SSH Tunnel toggle. Enter your SSH host, port, and username.
Calíope supports password authentication and key-based authentication (Ed25519 and ECDSA P-256/384/521). The implementation uses native SwiftNIO-SSH — no external SSH clients are needed and decrypted keys are never written to disk.
As of the July 2026 security hardening, Calíope verifies the server's TLS certificate by default against system trust roots. If you connect to a server with a self-signed certificate and you don't supply a CA, the connection will fail.
You have two options:
Please perform the following quick diagnostics:
bind-address setting in your my.cnf).mysql -u [user] -h [host] -p.Your query history is kept locally on your device in a private SQLite database. It is strictly offline by default and is never uploaded. You can browse, search, filter, and permanently delete your execution logs via the History panel inside the SQL editor.
If you opt in to iCloud query log sync, the literal query text travels to your private iCloud — Calíope shows a warning before enabling this.
Navigate to the Backup engine in the sidebar. Select your desired databases and tables, establish your backup schedule (daily, weekly, custom), and select the target local destination folder. Backup operations are executed locally using a non-blocking asynchronous streaming engine.
Yes. Calíope offers optional iCloud synchronization for connection profiles, snippets and scheduled backups using Apple's iCloud Key-Value Store and CloudKit private database.
To preserve security, database passwords are not synced by default; Keychain entries stay on the device unless you explicitly enable iCloud Keychain sync. You can manage iCloud sync under Preferences → iCloud.
Open Preferences → Privacy → Erase all my data. One button wipes connection profiles, Keychain entries, query log, snippets, configuration and widget cache. This complies with GDPR Article 17.
The contextual AI assistant is optional and disabled by default. To use it, navigate to Preferences → AI Assistant and supply your personal API key for OpenAI or Google Gemini.
Only database metadata (table and column names, foreign keys) plus the prompt you type are sent to the AI API. Your row contents and credentials are never transmitted.
Yes. Calíope is monetized through a yearly subscription managed by StoreKit 2 and the Apple App Store. It includes a 7-day free trial. Your subscription is linked directly to your Apple ID, enabling you to use Calíope on any of your macOS and iPadOS devices signed into that Apple ID.
To manage, review, or cancel your subscription, open the App Store app → tap your account icon → Subscriptions.
Open Calíope and tap or click Restore Purchases in the paywall view. The app queries the App Store to validate your active entitlement automatically.
We apologize for any inconvenience. Please try these steps: